RETURN POLICY:

You may return eligible items for a full refund within 7 days of the delivery date.

Condition of Item:

Items must be returned in their original, unworn, and undamaged condition, with all original tags, packaging, and certifications intact.

Non-Returnable Items: 

Please note that engraved, personalized, custom-designed jewelry, and earrings (for hygiene reasons) are final sale and cannot be returned or exchanged unless a manufacturing defect is present.

Return Process:

To initiate a return, please contact our customer service team within the specified return window to obtain a Return Merchandise Authorization (RMA) number. You are responsible for the return shipping costs, and we strongly recommend using an insured and trackable shipping method with signature confirmation for your protection. 

Refund Processing:

Method: Refund to the original form of payment.

Upon receipt and satisfactory inspection of the returned item, your refund will be processed to your original payment method within 5-7 business days. Please allow additional time for your bank or credit card company to post the refund to your account.